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Delivery

Delivered by hand, across London

Every London postcode, seven days a week. Order by 10pm for tomorrow, or from the Same Day Collection by 3pm for this evening. Every arrangement is photographed in the studio before it leaves.

Next day Order by 10pm
Made the following morning and delivered that day, between 8am and 9pm.
Same day Order by 3pm
From the Same Day Collection, delivered by 9pm the same evening.
Sundays & bank holidays Order by Friday 10pm
So that the flowers can be chosen fresh for you at the market.
Statement pieces Two working days
Hundred-rose hearts, letters and thousand-rose stands. Everything else is next day.
How it works

From the market to the door

The order takes about a minute online. What happens afterwards is the part we care about most.
01

You order online, at any hour

Choose the arrangement and size, write the card, pick the delivery date, and add any request in the additional delivery information box. Nothing needs arranging by phone.
02

The flowers are chosen at the market

Early the same morning, by us, at the flower market: English-grown flowers in season, Dutch varieties and Ecuadorian roses. Nothing is ordered unseen.
03

Made and photographed in the studio

Every arrangement is finished, checked against the photograph you ordered from, and photographed before it leaves. Ask, and we send you the picture.
04

Delivered by hand

Almost always by our own team in our own vehicles, never posted or sent through a parcel network. Boxes travel upright; bouquets are carried in our turquoise bag. You receive a message the moment it has been handed over.
Where

Every London postcode

From Hampstead to Wimbledon and from Chiswick to Canary Wharf. Most of our deliveries go to the areas opposite, and each has its own page on how delivery works at that address. We do not deliver outside London.
Good to know

The details that matter on the day

Everything else is answered in our FAQs.

Requesting a time

Deliveries are made between 8am and 9pm, and we do not promise a particular hour: London traffic decides more than we would like. If there is a time you would prefer, write it in the "additional delivery information" box at checkout and we will plan the route around it wherever we can.

Hotels, offices and apartment buildings

We deliver daily to hotels including The Lanesborough, The Ritz, The Peninsula, the Bulgari, Claridge's and The Dorchester, to apartment buildings in Knightsbridge and Belgravia, and to offices in the City and Canary Wharf. Give the full name of the guest or employee and, for hotels, the check-in date; the flowers are handed to the concierge, porter or reception.

If the recipient is not at home

The driver calls the recipient, and then you. Where it is safe, the flowers are left with a porter, a neighbour or in a sheltered place with a card; otherwise we bring them back and deliver again once we have spoken to you. Fresh flowers are never left in the sun.

Keeping it a surprise

Our team may call the recipient to confirm they are in. If you would rather they were not contacted, say so in the order notes and the driver will not call them.

If you do not know the address

Order as usual, enter your own address for now, and write "address to be confirmed" with the recipient's name and mobile number in the order notes. We contact them discreetly to arrange it, without saying what is coming.

Delivery cost

Calculated by postcode and shown at checkout before you pay. Standing orders and company accounts are quoted with delivery included.

What is, and is not, in the box

The flowers and your card. Never an invoice, never a price. Your receipt is emailed to you.

Order for tomorrow, or for tonight

Next day across London by 10pm. Same day from the collection below by 3pm.
Order for tomorrow Same Day Collection

La Grande Beauté · London